Frequently Asked Questions
Everything you need to know about shopping with muzi ᴡᴏʀᴋꜱ.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders. You will receive a tracking number via email as soon as your package is dispatched.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a refund or exchange.
How do I know which size to choose?
Each product page features a detailed 'Size Guide.' We recommend measuring a similar garment you already own to ensure the perfect fit with muzi ᴡᴏʀᴋꜱ collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At muzi ᴡᴏʀᴋꜱ, we prioritize quality and ethics. We work closely with our manufacturers to source premium fabrics that are durable and eco-conscious whenever possible.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.