Returns & Exchanges

At muzi ᴡᴏʀᴋꜱ, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original unworn condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the items you wish to return from your order history to generate a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all designer tags and labels remain attached to the garments.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.